Infrastructure Management

Hallmark Global Technologies helps global businesses to leverage on effective infrastructure management.Our infrastructure management solutions help businesses to gain scalability and flexibility, and equally reduce the total cost of ownership.

Through affordable and innovative infrastructure management services we help enterprises to gain a competitive edge over their rivals, locally and globally.

Our Infrastructure Management practice leverages on our expertise in innovative transformation models like IaaS, PaaS and SaaS.

Our IT infrastructure services include,

IT Service Desk: Developed on ITIL process based delivery model, our IT Service Desk helps clients to enhance user-experience through a single point of contact across the organization. This is for all IT issues as well as Enterprise IT service desk.

Data Centre Management Services: We help clients design and manage data centers across heterogeneous platforms; Optimize and consolidate the data center and its resources; Streamline incident and event handling processes; and achieve scalability, flexibility and transparent solutions

  • End-user Computing Services: Our focus is on delivering customer centric applications, workspace collaboration and seamless support services. We help clients to migrate to new operating environments, with least disruption of their business processes and systems.
  • Application Management Services: We ensure your business applications are managed at optimal cost and made available on 24×7 basis so as to provide a robust and high performance platform for your business operations.
  • Converged Network Services: Our focus is on creating network infrastructure, lower communication costs and greater business agility.
  • Managed Security Services: Our focus is on endpoint security, network security, data security, security information and event management, vulnerability management, and user provisioning and access management
  • Enterprise System Management: We ensure data and infrastructure availability, increase responsiveness and improve reporting and real-time dashboards.
  • IT Service Management: We focus on optimizing operations, enhanced productivity, sustained service improvements and governance, and improved operational transparency.
  • Transformation Solutions: We turn traditional computing environments into efficient, agile and optimized infrastructure, and making them capable of meeting the client’s business goals completely.